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Free Delivery  FREE Express Delivery, on all orders         Customer Reviews  Rated 4.8 out of 5 by 25,000+ customers
Home >> Customer Reviews

Customer Reviews

You’ll be happy to learn our service is second to none – we know this because our customers tell us.

Below are just a few comments from our 25,000+ satisfied customers.




Just a quick note to say thanks for great service again, arrived in great time.

Jim

Thank you for your prompt reply, I shall certainly keep buying my compatibles from you as your service is excellent.

Irene

Wow guys, this was ordered at 2.35pm yesterday and has just dropped through the letterbox this morning - really impressed!.

Jeremy

Just a short note to say that we have received our ink cartridges.

Andrew

Many thanks! I've received them, and they work perfectly!! Thanks for the speediness in dealing with my email.

Edward

Ink delivered noon today - remarkable service!

Alec

Replacement arrived this morning, thanking for a fantastic response to this issue.

Mike

I can't believe how good you have been to me, I have put your details around. Thanks you.

Martin

Thank you very much for your help and very prompt reply, it was very much appreciated. Thank you also for the link to order my requirements - it was a great help.

Patricia

The extra cartridges arrived today. Thank you very much for your rapid response. I appreciate the good service I get from your company.

Christopher

Thank you - tip top service.

Richard

I have received the ink order this afternoon Friday 04th very good service thanks once again.

Chris

Thank you very much for replacing the ink cartridge for me, I didn't realise how long ago it was since I made my last purchase from you, so thank you once again I am extremely grateful.

Irene

Just wanted to comment on your excellent service. I ordered Friday and delivery was Saturday. I will definitely recommend.

Julie

Thanks James - excellent service! My business partner in Yorkshire is one of your new clients as a result.

Mike

Wow now that is very kind of you. I didn't expect you to do that. I wasn't complaining just asking what to do but thank you very very much.

Trace

Thanks very much for your prompt reply and action. Much appreciated. I will definitely be buying from you again.

Rhys

I've ordered a few times from you over the last few years and every time it has been prompt and correct.

Alan

Can I say INKWAREHOUSE have provided me 5 star service. One of the ink cartridge was faulty, but was quickly replaced without a quibble, which I was not expecting. What a marvellous professional service. Well done to James, who deserve a GOLD medal for excellent customer service, prompt and speedy reply, see James, he's the man who can..well done.

Bruce

Cannot thank you enough, take the rest of the day off!!

Phil

Thank you for my order, received it yesterday morning 30th at 0930, very quick service.

Leslie

I just wanted to thank you for such a good and swift service. I ordered the other evening late on and got my cartridges today. Highly delighted as had run out of black completely. Outstanding service!

John

Thank you for handling my complaint so professionally and thank you for processing my refund.

Barbara

I appreciate your speedy response and dealing with things effectively. Keeps me coming back to your company.

Frances

I just wanted to send you a quick note to say how much I appreciate your company and the service you provide. I have used you for some time now and I haven't yet had any issue with delivery or faulty products - I also am grateful for the additional 5% discount that you offer on top of your great price, it's just a little added bonus. Thanks again.

Dionne

That's great, thank you - I really appreciate your reasonable, common-sense approach!

Evan

Cartridge received the next day and appears to work perfectly. Very efficient service will recommend to all my friends.

Colin

What a amazing service best yet!

Paul

Many thanks for your speedy resolution just a shame they didn't work would have loved to give your company more business. Once again thanks.

Sharron

That's great, it's refreshing to get such good service, thanks.

Kevin

Thank you Andrew, my order has just arrived. Thank you for your prompt action.

Kevin

Thank you for replying so quick and setting my mind at rest. Your service is excellent and I shall be very happy to use it again.

Robert

Fantastic Service!!!

Claire

I have had ink from you before and can recommend your product without hesitation. Would like to thank you for your very quick delivery of my recent order. Great service.

May

Many thanks for extremely fast response. The correct cartridges arrived the next day and I'm back in business.

Peter

Inks arrived today 19th. Now fitted and working well, thank you very much.

Rebecca

Many thanks for your help. Will definitely give you 5 stars for customer relations and would recommend you to my clients.

Nick

Received my order. Very impressed with the usual prompt delivery.

George

Cartridges received today, thanks for your excellent service.

Brian

Thank you James -- excellent service!

John

I have just ordered cartridges for my new Epson printer which is an Epson XP315. Thank you for your continued excellent service.

Mike

Many thanks for the reply and thank you for arranging the replacement, it is much appreciated. I'll let you know when the replacement has been received.

Marc

Thanks for the reply. Hope my email did not come across as a complaint or as questioning the quality of the product as this was not the intention. I just wanted to make sure I had the right cartridges as the model number was not listed. I think the printer may be the problem but thank you for the email and I was impressed by the speed of service and aftercare, as well as the price, and would not hesitate to recommend you to others.

Stephen

Thank you very much James already passed your company details to others.

Martin

Thank you for acting so swiftly - repeating and despatching my order for ink. You will be pleased to know it arrived this morning. Thank you once.

Pat

Just a thank you note for your prompt and excellent customer service.

Ian

Really impressed with the prompt delivery, printer is now up and running again. Will definitely order from you again.

Andrea

Thank you very much. Top company - you can count on my support in the future.

John

Many thanks for your reply. I appreciate your efforts in resolving the situation and look forward to receiving the two cartridges.

Simon

Your a Gentleman I promise to use your company as my first port of call.

Brian

Many thanks for all your help. It has been a pleasure shopping with you.

Frances

I have to say that the way you have dealt with my missing order has been excellent and although you are out of pocket for something which I suspect is not your fault, I can assure you that you have gained at least one new regular customer (more, if all those who've heard this story give you a try!). Thank you.

Gerry

Just to let you know that my inks have arrived, many thanks for sending them so swiftly. Great service.

Kirsten

I have ordered several lots of cartridges from yourselves down the years. Great service. My Epson RX585 suddenly blew up after many happy years and I am now operating an Epson XP-315. Just for your discount records. Thank you for such continued excellence.

Chris

I received the cartridges already thank you so much for you service. Have a good weekend.

Kate

Great service and products. I always recommend you to Clients and friends.

Sean

Thanks James that is so wonderful, I’ll be able get up and running again soon! I order regularly from you so appreciate your help. How does it get any better than that?!

Frances

Great, thanks very much.

Alex

Hi there thanks again for your quick response and have received my inks now. Thanks again.

Dave

I ordered my ink yesterday and received it today, excellent service, could not have asked for more, thank you.

John

Just wanted to say "thank you" for such amazing service. Then new cartridge have arrived and I have no doubt it will work perfectly. So congratulations on your refreshing approach to customer service. I will definitely be using and recommending your service in the future.

Lynsey

That's fantastic, thank you very much.

Carolyn

Many thanks. That is much appreciated. I will be ordering more soon.

Pam

The inks arrived today. If they are as good as your service I shall continue to be very happy and impressed. Thank you very much.

Alwyn

Thank you for your fast response shall leave good feedback and use again.

Lenny

Thank you so much you are a life saver, schools back tomorrow and homework will start again thank you so much!

Samantha

Fantastic delivery time, no problems with ink fitting or being accepted by machine would recommend to all. Thank you for a seamless service.

Beverley

TWO full sets of HP compatible cartridges for the same printer from Ink Warehouse, which last just as long (if not longer) and print just as well - less than £20 with free next day delivery. It really isn't a difficult choice to make.

Steve

Ink arrived today, thank you for your prompt service.

Liz

Thank you very much James. I will certainly recommend your company for both product quality and service to my friends and family.

Tony

I would like to send a huge Thank you to you all, I ordered my ink cartridges yesterday, got them today, I am really impressed with the service and costs, and have already recommended you to couple of friends, and will continue to buy my inks from you, I will happily recommend your business to all my colleagues and friends. My printer is now fully working again, you have a very happy customer, I also know from working in a call centre, when someone says 'great job' and 'Thank you' its a nice feeling.

Jaz

Thank you for that valuable advice..........much appreciated!

Roger

Thank you for you quick response in sorting out the problem.

Graham

James, very many thanks for that, much appreciated.

Jo

Many thanks for sending out my order plus the 2 extra black ink cartridges, it is greatly appreciated. The order arrived this morning.

Pam

The order arrived this morning, what service!! Have a good day, great doing business with you.

Stephanie

That's great, thank you very much for your help.

Jackie

That's very kind, thank you.

Sue

Thanks for the prompt response and gratefully received offer. I look forward to receiving them. Have a great afternoon.

Alex

Thank you for the good service.

Malcolm

Thank you for so promptly sorting out my problem. I must admit you and your organisation seem to be right on the ball it's a pleasure to do business with you. All the very best and thanks again.

Colin

When I arrived home yesterday evening the replacement cartridge had arrived. Thank you very much I have been thoroughly impressed with your service and would not hesitate to recommend you to my friends and colleagues.

Nigel

Fantastic service .. ordered lunch-time Friday arrived Saturday morning post.

Dave

Thank you so much for your speedy reply. Amazingly, the ink arrived today! I am very aware of your part in this and wish to thank you a million times. I will always source my inks via your inkwarehouse.co.uk!!

Viv

Thank you for your prompt and understanding response. I look forward to receiving my order soon.

Janet

The replacement cartridges arrived today and I'm just emailing to thank you for the excellent customer service you have given. I will definitely order from you again and recommend you to my friends and family.

Joanne

The great service just goes on and on. Inks always arrive 1 or 2 days later in letterbox friendly packaging.

Steve

Thank you so much for doing that, I really appreciate it.

Mandi

Thanks for your prompt and helpful reply. I have used your products before so was puzzled when things didn't work out. However, matter now resolved and it was all my fault!

Yvonne

Many thanks for your prompt and courteous response.

Tim

Thank you so much, you have been fantastic!!!!!!!

Sonia

Thanks for the speedy processing and delivery.

John

Many thanks, and would like to say I am very happy with your products and service.

Gill

Just to say how impressed I am with your excellent service. Ink order I placed in mid afternoon yesterday was delivered in good and secure condition today at 12:40. I wish everybody I dealt with was half as fast! I will be recommending you to my friends and family.

Alistair

Order ink cartridge Monday they arrived Tuesday very pleased thank you.

Don

Now that is customer service. ;0) I look forward to receiving your package. Have a good day.

Alex

Thank you for your prompt attention and first class service.

Karen

Thanks a lot for the amazingly quick delivery we only ordered yesterday at 2pm and just Arrived before 10am this morning highly recommended thanks.

Martin

I recommend this company they are honest and the cartridges I bought from them are reasonable price and very excellent quality will buy more in future 5 starts thank.

khlood

Ordered Wed 1500 delivered first post Thurs, first copy printed perfectly. You did what was stated on the packet. One happy bunny! Thanks

John

Thank you for sending me a new lot of cartridges, replacing those which evidently got lost in the post. They arrived today. With thanks.

Charlotte

Perfect. great price, next day delivery. Have used ink warehouse many times and will continue to use for the foreseeable future *****

Steve

Thanks for the swift response - the other two arrived this morning. Good customer service!

David

I just wanted to let you know that I have received my order. Many thanks.

Isobel

Cartridges have arrived safely, thank you for the exchange and your very speedy service. People like yourselves make life so much simpler, I now no longer have to think where to buy my cartridges from. My next orders will be with yourselves a decision I now no longer have to make. Thank you again for your assistance.

Peter

Thank you for your fast reply. I am very impressed with your customer service and effectiveness of dealing with my issue and will recommend your product to friends and family.

Rob

Many thanks this was a great help I never thought to check the code as usual your service was excellent prompt and efficient *:)

Rose

I'm a regular customer now and thank you for your excellent services and value for money replacement cartridges etc.

John

Hi there! Thank you very much for your fast delivery :) Excellent service! Thank you again, your loyal customer.

Tunde

Great fast service again! Ordered late Thursday arrived Saturday. And if the quality is the same as your previous cartridges, then why would I need to go elsewhere.

David

Just want to thank everyone there at "inkWarehouse" for how quick my order was received, dealt with and arrived, it just took 24 hours.

David

I have just received the replacement inks that you kindly exchanged for my old printer inks. Thanks a lot for doing this and I am aware that you didn't have to do it. You have certainly impressed me and hopefully will have me as a customer for life - I shall definitely pass on your details to my friends.

Wally

I just got my ink cartridges the second day I order as usual the good quality and reasonable price quick delivered just makes me recommend to my friends and family thanks.

Khlood

James, thank you very much. I received the replacement inks yesterday and now am up and running.

Graham

Thank you for your reply and replacing the faulty cartridge. I have today received my order. Many thanks for the quick turnaround!

Warren

Thank u so much for your prompt attention.

Alison

Previous compatible cartridge from another supplier did not work in my printer so understandably a bit nervous of using compatibles again! I am delighted to let you know James that yours work perfectly! I can start printing again!

Inga

Received my order today. Thank you for your prompt response.

Shane

Just wanted to thank you for your very efficient service, much appreciated. The inks arrived today.

Mike

Last week I ordered a set of cartridges for my DX4400 Epson, from three different suppliers; yours a day after the others! Yours I received yesterday - the others have not yet arrived!! I am impressed, and when I reorder again it will be with YOU.

Harry

We have used Ink Warehouse for some time now and have always been delighted with the prompt service received.

Paula

I would just like to say Thank you for sending the replacement ink cartridges and so promptly. I have tried one of the replacement cartridges you have sent and it has resolved the problem, thanks again.

Daniel

Many thanks for my first order with you, I placed my order at 1545 hrs Friday and it was delivered on Saturday at 0920 hrs. Excellent service will certainly use your company again. Thank you.

Brian

Thank you for your quick response. Much appreciated.

Penny

Sorry to doubt you yes you were right it does fit and thank you very much for your help we will definitely use you in the future.

Tina

Thank you for your email. Top man - great service especially when it is my error!

Michael

Thanks very much for your prompt and helpful reply. Thank you for your offer of a replacement.

Robert

Many thanks for your quick reply James and the discount – I will be back again to buy more ink cartridges!

John

I would like to thank you very much for the absolute A1 service I received from yourselves. The ease of ordering, and the first class delivery, plus free postage. Fantastic. You might be interested to know I'm a Pensioner, and not very experienced in the cyber world at all but I must confess, service like yours gives us the confidence to want more. Thank you again.

Trish

Thank You. WOW!! What excellent Customer Service you provide a reply in 16 minutes. Thanks.

Carol

The new cartridges have arrived and work great - thank you.

Gail

One of the first jobs when we arrived home was to test out your suggestions. Pleased to say I am now up and running!

Robert

That's very kind. I am so impressed with the speed of your service! I will probably offer the wrongly delivered cartridges free on Freecycle or Freegle now.

Amina

Many thanks for your prompt response it was much appreciated, a very good service I will definitely use your Company again.

D.Shepherd

Thank you for your help my inks have now arrived.

Jean

Thank you James, your customer service is top class.

Graham

Thank you for your prompt reply and once again for the excellent service!

Stephanie

Thank you for your prompt response to my request. The replacements arrived today and the printer is now busy getting the charity "do" back on schedule.

Alan

Thank you brilliant service!

William

Ink cartridges came today, well pleased, Many thanks. Ink Warehouse is a big company and I got the service of a big company, would recommend.

Sue

Would just like to say many thanks for a quick service, many thanks and will defo be ordering again, well pleased.

Paul

Ok thank you very much for your help and understanding.

Catherine

I just wanted to say thank you to James, who answered my enquiry so promptly yesterday. I should have had more faith, they are indeed compatible with our Epson Stylus SX130 printer.

Brenda

That is really appreciated thank you :)

Melanie

Thank you very much for following up my query so promptly. I look forward to delivery of the replacement cartridge soon.

Ruth

Many thanks for your swift reply and resolution.

Amanda

Fabulous service considering the order had to be changed due to an error on my part. Thank you once again for everything!

Anthony

I have received my order on Wednesday 15th. Many thank for the prompt delivery.

Marian

Ink cartridges came today, very pleased, Many thanks.

Paul

Thank you for a outstanding service.

Dipesh

Thank you, received on Friday will be using you again, very good service.

Victoria

That's extremely kind of you. I will be needing ink cartridges for another printer soon and I will certainly be ordering from Ink Warehouse, and you can be sure I will pass your site information to my friends and family.

Helen

Thank you, I have now received my order. I very much appreciate your help with this.

Kevin

Hi many thanks have now received the inks.

Leon

We received the cartridges this morning (Tue) and they work brill. Will use you again - brill on price and delivery. Again Thank You.

Diane

The additional inkjet cartridges were received today... as requested. Thanks for your help.

John

Thank you very much James. I'll be sure to use you again! Nice to see customer services working so well.

Sean

Thank you for your quick response!

Alex

Thank you very, much appreciated.

Nick

I am very pleased with your product so I will be buying from you permanently.

Paul

Thanks for your quick response to my email. I received the Epson ink cartridges today and happy very with the print quality.

Kate

I can confirm that my order arrived today. Thank you for sorting this out.

Hughie

Order received this morning, yet again excellent service, thanks.

A.D.Cooke

I've received the replacement HP cartridges. Thank you for your very prompt response.

Tony

Thank you I received my ink today.

Phil

The replacement cartridge arrived this morning. It is a pity that many other "online" suppliers do not follow your lead. Your service is excellent - your range of products is great and the quality and value for money is superb.

Kent

Hello Andrew, just to let you know the Lexmark inks arrived today.

Jonathan

Thank you for my order, very impressed with the service, never used you before but certainly will do in the future and will recommend to others.

Beverley

Just to let you know that the cartridges arrived today. I have tested one and the ink quality is good. A good product and excellent service. Thank you. I shall certainly be a repeat customer and recommend you to other people.

Steve

Just to let you know that I received my order today.

Peter

Thank you very much for your prompt attention to this matter. The replacement inks have now arrived.

Natalie

Thank you very much, very kind of you.

David

Many thanks. The order arrived within 24 hours - thanks for prompt service.

John

James, the dell cartridges arrived today. Many thanks. I could not confirm if the error was mine and so did not expect to receive any replacements. I do appreciate the gesture and have no hesitation in recommending your company. Thank you again!

Colin

Received with thanks. Good prompt service thank you.

Frank

Order received, many thanks!

David

Yes received order today and 2x free black ink cartridges thank you for my order and look forward to dealing with you again.

Richard

I am just sending this e-mail to thank you for the prompt delivery of my order - I shall definitely be recommending your company to my family and friends.

Joy

Thanks for letting me know. My order arrived yesterday (23rd).

Helen

Thanks for the email, that was certainly quick, will be sure to spread the word on the speedy service.

Hannah

Thanks yes just received them, excellent service.

Nigel

I have now received my order with thanks.

Steve

Received, tested and new order placed. Thank you.

Nihawkes

Just to let you know the ink arrived – we’re now up and running again. Thanks for the support!!

Dave

The cartridges appear to work just fine, and the results are as good as anything I've seen before. Thank you for your prompt attention.

Steve

Thanks for your prompt attention.

Charles

Just saying thank you for quick delivery of order, good service! Haven't tried inks yet but hopefully as good as service!

Lisa

Many thanks for your prompt service. I have been most impressed with Ink Warehouse - their range of products and their efficiency.

Derek

That's brilliant news James, thank you so much, I'm well impressed! Will recommend.

Pippa

Thank you for your speedy response.

Margaret

No enquiry, just a thank you for such great service - ordered yesterday, received this morning. You deserve to do well.

Malcolm

Thanks for your prompt service. The replacements have arrived and I am pleased to say are working correctly.

Stuart

That’s really kind of you I appreciate the gesture. May I also add that the prices you charge for ink is great and I shall recommend you to friends.

Toni

Hi thanks for a fast delivery will use you again.

Andrew

Thank you for your reply. I received my order today so thank you very much for all your help.

Kate

Received with very many thanks - very impressed with the speedy delivery & service. I will come back to re-order cartridges from you when these run out! Many thanks.

Betty

Thank you very much arrived in post yesterday.

Mark

Wonderful. Service with a smile - thank you!

Don

Just to let you know the ink cartridges arrived this morning! Less than 24 hours after ordering! Very impressed with the service and the cartridges work beautifully.

Chris

Thank you for your prompt response!!! The new cartridges have arrived and I have tried the new colour one which is now working properly!!

Debbie

Many thanks for your prompt and efficient response and action. I shall be using the Ink Warehouse again, and recommend you to my friends and colleagues.

Bill

Just to let you know I received the ink today, Thank you for your prompt service and I will be ordering more soon.

Audrey

Thank you so much for sorting a replacement cartridge out for me its much appreciated.

Becky

Thanks very much for the super quick response! Very helpful!

Liz


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